Privacy policy

Document scope

Public privacy information; specific processing obligations may be defined in the applicable agreement.

1. Data we collect

When you submit a contact or consultation form, the website may collect your name, email, phone number, interested service and request details.

Basic technical data such as submission time or access logs may also be stored to support operations and system security.

2. How we use data

Information is used to respond to consultation requests, prepare quotations, provide technical support or improve the website experience.

FPT SMART CLOUD does not use contact data for purposes outside a customer’s reasonable expectations.

3. Protecting information

Data is stored in an administration system with access controls; only relevant teams are permitted to process it.

The website applies appropriate technical measures to reduce the risk of unauthorized access, loss or misuse.

4. Sharing data

FPT SMART CLOUD does not sell personal data. Information is shared with a third party only when necessary to provide a service or in response to a valid legal requirement.

When technical partners are involved, the shared data is limited to what is necessary.

5. User rights

You may request correction or update of the information you provided by contacting the email address or hotline shown on the website.

If you no longer need consultation, you may ask us to stop contacting you or delete the information where the operating process permits.